Improving the Diversity of Workforce for a Large MNC in E-Commerce

Client: A Large MNC In E-Commerce

PROBLEM STATEMENT

The client wished to improve the diversity of their workforce in warehouses across 12 locations pan India, metro and tier 1 cities and sought Innov’s expertise in hiring.


CHALLENGES

Hiring women workforce required overcoming bunch of challenges.


INNOV’S JOURNEY

Innov understood the need to make the process of sourcing to onboarding well-disposed to female candidates.


  • In addition to the regular sources, we’ve also reached out to NGOs focused on women empowerment and providing financial support to women
  • We have reached out to vocational and technical education institutes
  • We engaged with village administration (Sarpanch, Mukhyas) to mobilize more applicants
  • We have deposed female SPOCs to handle dedicated recruitment drives for female candidates and even provided transport facilities during the recruitment
  • We have counselled the candidates on the work and undertook site visits to make them familiar with job location

KEY ACHIEVEMENTS

For a maiden project in hiring female candidates at warehouses, Innov successfully achieved a fill-rate of 93% and a retention rate of 90% across the job locations. Additionally, we received huge positive feedback on the associates with regards to attendance, productivity and retention.

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