Delivery Executives:

With the booming e-commerce industry in India, there is an increase in the demand for the delivery executives. We know them for their task of delivering packages and to meet the customers for the execution of business transactions. Thus, they are the face of the business to the clients or the customers.

Because of the job's travelling nature, we also know them are also as field executive as the agent has to travel from one place to the other. They are the bridge between the customer and the business, as they fill the gaps between ordering and delivery or receiving of a clients order.

Based on the delivery executive jobs nature we also call them Food delivery boys, courier delivery executive or couriers, etc. Therefore, we can say these are the executives, whose work is not only to deliver food or courier but to deliver everything ordered by the customer and wish to get it to their home.

Delivery Executive Job Description

Innovsource is one of the leading manpower service providers known for their recruitment services, having over ten years of experience of removing unemployment so you can live your dreams. We value the executive and respect their efforts to fulfill their commitment of delivering orders in a given time frame.

We are looking for a professional person interested in delivery management and looking to grab the opportunity of delivery executive jobs in Bangalore. We are also looking for the pro-efficient, passionate, motivated and trustworthy agents, seeking for the delivery executive jobs in Mumbai.

We aim to provide career advancement so you can exhibit your talent, grow faster and work among the best people around you. So, if you are the one looking for the job in this field than you are standing on the right recruitment platform.

Roles and Responsibilities

The success or the failures of any business like e-commerce and other industry depends on the overall online shopping experience of the customer and in this delivery agents play a vital role. So, the delivery executive jobs are not as easy as it seems, since they have to maintain the dignity of the business by delivering customer's order on time.

The role and responsibilities of the individual not limited to deliver the products or services to the clients, but there are many pre and post-delivery tasks one has to perform by the delivery execs, before the delivery, during the delivery and after the delivery. They are:

  • To distribute various packages to different specified locations within a given time frame.
  • To plan daily travel routes based on the place of delivery and time.
  • To load and unload packages and orders carefully.
  • To accept and record payment details for delivered items.
  • To handle customers' complaints and answer their question professionally.
  • To investigate and handle any discrepancies with the delivered order.
  • To get the signature of the customer on the delivery paper once complete the delivery process to ensure that the product reached to the customer with zero damage and within the time.
  • Clean, wash, refuel and regular maintenance of the company vehicle.
  • In case of an accident and traffic rules violations, it is the responsibility of an executive to report to the respective company.
  • In case of any electronic item or any product harmful to customer, it is the agents' responsibility to educate them about the products handling.
  • To organize every product according to the priority of the destination.
  • The individual must verify every product and ensure that he has summed up every product stocked for the delivery.
  • Ensure that you have documented every incident or issues that you have faced during the delivery.

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Experience & Required Skills:


To perform the duty of delivery executive, one should have expertise in delivery management. Skills required are as follows:

  • Excellent Driving skill and thorough knowledge of the local area.
  • An executive should be able to do deliveries and collections rapidly and efficiently.
  • An individual should have strong interpersonal skills, relationship skills and a customer-centric approach.
  • He should be reliable, punctual, trustworthy and precise in work.
  • One should possess organizational and analytical skills.
  • Ability to work in flexible hours and able to work effectively under pressure.
  • Should be familiar with the GPS or apps such as Google maps.
  • An executive should be punctual, honest, ethical, patience, persevere and hardworking.
  • Excellent time management and communication skills.


There is no experience necessary for delivery executive jobs however some companies prefer a min-0-1 year of experience.


There is not much of qualification required for the delivery executive jobs.

Minimum Educational Qualification: Class X (preferable)

Maximum Educational Qualification: Diploma/Graduate (Engineering, Arts, Commerce, Science)

Salary and Work:

For delivery personnel, the minimum salary used to be approx. INR 6000 a month, but that has increased to INR 12000. If you are an efficient worker, than you can expect a skyrocket to 20,000 INR per month that excludes allowances and other benefits. There are many benefits given to the delivery executive that includes health insurance, a free phone, and social security.

However, you will expect a shuttling around during peak hours therefore flexible work timings are very common in this field.

Career Progression:

Career progression is important to discover fresh interests and to find an additional challenge in your job. When you start your career as a delivery agent then depends on how well you perform, soon you will be promoted to the role of Delivery Manager. Thus, you will be in-charge of the team of executives and ensure that the delivery process is running smoothly.

So, if you are also looking for the delivery executive jobs in Bangalore and delivery executive jobs in Mumbai, then we are here to help you in the best way we can.